Ashley Fitzsimmons – Customer Experience Manager at Ohio Insurance Agents Association

The “Beyoncé of insurance” delivers insight into how to bring fresh energy into your agency—from a millennial's perspective

Ashley Fitzsimmons has been living and breathing insurance nearly all her life. While she officially started her professional career as a licensed agent for her family’s business, Fitzsimmons Insurance Agency, Ashley has since spread her wings at the OIAA, bringing her knowledge and passion for our industry to as many agents as possible.

In this lively discussion, Joel Zwicker and Ashley Fitzsimmons dive deep into:

• Why meeting the expectations and embracing the values of the millennial workforce will benefit everyone in your agency—and which traditional concepts you need to leave behind if you don’t want to scare them away!
• What multi-generational insurance agencies need to consider if they’re thinking about bringing their kids into the family business.
• How Ashley became known as the “Beyoncé of insurance”… and the important lesson on branding she learned in the process.

Listen to this important discussion with one of the industry’s most passionate advocates, and make sure your agency is prepared for the workforce (and customers!) of the future.

What are other agents & brokers doing to thrive? What are the biggest trends affecting the retail insurance agent & broker? What are the most important strategies and tactics you need to grow faster? Find out here in the Connected Insurance Podcast, where our hosts discusses the biggest issues affecting the independent insurance agent and broker with the industry’s leading figures.