Claudia McClain – President & Founder of McClain Insurance

The easiest money in insurance…right under your nose!

This may be the single most profitable podcast you’ll ever listen to. Why? The ‘most awarded woman in insurance’ – Claudia McClain, shares her step-by-step secrets on how she gets an average 95%+ retention, year after year after year. And, you’ll discover why the ‘easy fix’ on retention radically alters everything: team morale, margins – and, long-term profitability.

• Easy team incentives that align every person, every call, every simple task behind deep-rooted customer loyalty.
• Find out how much ‘itty-bitty tweaks’ to your retention adds to your long-term income (and, be sure to share this with your team…nothing opens eyes up like simple math!)
• The psychology of unbreakable customer loyalty – and how to make huge jumps in the way your customers feel about you (and how that translates into more policies per customer, more referrals, and, of course, higher retention!)

Please don’t miss this conversation with one of the industry industry’s most respected agency owners. A few minutes of your time eavesdropping on this conversation will change the way you think about your customer base - forever!

What are other agents & brokers doing to thrive? What are the biggest trends affecting the retail insurance agent & broker? What are the most important strategies and tactics you need to grow faster? Find out here in the Connected Insurance Podcast, where Michael Jans discusses the biggest issues affecting the independent insurance agent and broker with the industries leading figures.