J.D. Power Reveals What Insurance Consumers Want

Tom Super, Head of P&C Insurance, J.D. Power

 

Tom Super, Head of P&C Insurance at J.D. Power, returns to the podcast with the latest research and insights on the modern insurance consumer. The pandemic pushed already changing consumer expectations farther and faster than ever. Don’t let your agency fall behind the curve. 

 

In this important discussion, Tom shares research on:

 

• How the pandemic changed insurance shopping, and what’s different after one year
• Market segments and demographics best suited for the independent agency channel
• What insurance consumers expect from their insurance providers

 

Every agent serious about long-term growth needs to understand what really matters to today’s consumers—especially the ones that prefer the agency channel. Make this conversation a priority this week. 

 

Presented by Agency Revolution, the Connected Insurance Podcast provides weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.