Joel Zwicker – Business Development Team Lead at Agency Revolution

He’s dialed more than 17,000 agents & brokers. This is what they are telling him right now. 

What’s the mood of the independent insurance agency today? What do the best of the best do differently?

To help find out, Michael Jans sought out the one person who may have spoken to more agents & brokers than anyone alive. 

Joel Zwicker talks to agents & brokers for a living. He’s had thousands of in-depth conversations – often stretching over multiple months. As a former insurance agent for 11 years and current Business Development Team Leader at Agency Revolution, Joel gets a unique insight into the psychology of today’s agent. 

Here’s what he’s discovering right now:

• The conversation has changed in the last three years. Joel shares what he sees happening and what causes agents to think differently than they did before. 
• Where top-performing agents are putting their attention (and, why most agents don’t think that way).
• How more and more agents are focusing on customer experience and customer journey – instead of just getting them in the door. 

If you have time for one conversation on the state of the retail agent—and what top performers do differently—please, do not miss this podcast. Joel delivers some surprises and remarkable insight into the independent agent today, and what it takes to succeed. 

What are other agents & brokers doing to thrive? What are the biggest trends affecting the retail insurance agent & broker? What are the most important strategies and tactics you need to grow faster? Find out here in the Connected Insurance Podcast, where our hosts discuss the biggest issues affecting the independent insurance agent & broker with the industry’s leading figures.