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For agency owners serious about the Insurance Trifecta—Faster Growth, Higher Margins, and Peak Valuation. Hosted by Michael Jans—founder of Agency Revolution and architect of the longest-running mastermind in the industry —The Insura-Preneur Podcast delivers the real-world systems, strategies, and shortcuts used by the most successful independent agencies and insurtechs across North America. Each episode arms you with practical tools and elite insights so you can: - Accelerate organic growth without confusion, chaos, or cold-calling - Increase margins through smarter marketing and streamlined operations - Engineer a peak valuation using models proven to boost your exit payday You’ll hear from the top thinkers, marketers, tech leaders, and M&A insiders in the industry—all focused on one thing: helping you build an agency that creates real wealth for you, your family, and your community. No fluff. No filler. Just what works. Don’t just grow your agency. Engineer its future.
Episodes

Wednesday Feb 13, 2019
Joseph D'Souza – Founder & CEO of ProNavigator
Wednesday Feb 13, 2019
Wednesday Feb 13, 2019
Startup founder shows ‘here’s how insurtech can be the agent’s friend.’
How do your customers feel when they call for service – and they’re put on hold? By you or their carrier. Joseph D’Souza tells the story of what happened when an insurance provider put him on hold. And he waited... And waited... And waited... Before he said, ‘Enough is enough!’
Then, he did something about it. Joseph created a ‘chat assistant’ – a bot that delivers customer service for independent insurance agencies. (And, it’s probably talking to someone’s insurance customer right now).
Join this fascinating conversation between Michael Jans and the founder of ProNavigator. An agent-friendly insurtech that promises a predictably great customer experience. Every time.
Joseph shares his insights on:
- The dramatic shift in the balance of power… so the customer ‘has it all.’ Joseph shares his insights on what agents need to do to stay relevant in this Modern Age of Insurance.
- The surprising way that bots help deepen relationships, not the other way around.
- How the emergence of new technologies—including artificial intelligence—is completely changing the game for the Modern Insurance Agency.
Please don’t miss this conversation with one of the insurance industry’s leading innovators.
What are other agents & brokers doing to thrive? What are the biggest trends affecting the retail insurance agent & broker? What are the most important strategies and tactics you need to grow faster? Find out here in the Connected Insurance Podcast, where Michael Jans discusses the biggest issues affecting the independent insurance agent and broker with the industry’s leading figures.
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