Steve Beard – Vice President of Customer Experience at The Zebra

Insurance agents need to start acting like it's 2020... now!

If you Google 'auto insurance quotes', you just might find something like this:

'Compare car insurance from 204 auto insurance providers in under 60 seconds & save up to 50%. Find the cheapest car insurance rates in your area today!'

That's the promise of The Zebra, which proclaims: 'The Zebra is the nation's leading insurance search engine.'

As consumer behavior changes and new technologies emerge, new companies pop-up in the competitive landscape. Some want to disrupt. Some want to innovate. Some are friendly to agents. Others are not.

The Zebra is a provider that every agent or broker should be aware of. They work with direct, captive, and independent carriers – and they work with agents too.

Steve Beard, VP of Sales Operations, and longtime insurance industry veteran, shares his vision for The Zebra, and how they view the independent insurance agent & broker.

A note from Michael Jans: This is a discussion that every agent in the auto insurance market needs to hear. The Zebra is one of many companies emerging as a result of rapid advances in digital technology, and they have even secured Series B funding. Furthermore, they have an understanding of online consumer behavior that the independent channel is still playing catch-up on, and Steve shares valuable insight about in this important conversation.

What are other agents & brokers doing to thrive? What are the biggest trends affecting the retail insurance agent & broker? What are the most important strategies and tactics you need to grow faster? Find out here in the Connected Insurance Podcast, where Michael Jans discusses the biggest issues affecting the independent insurance agent and broker with the industries leading figures.